Privacy Policy

Effective Date: April, 8, 2025

At Dual Walker, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and make purchases.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you use our website:

1. Personal Identification Information: Name, email address, phone number, shipping address, billing address, and other information you provide when making a purchase or contacting us.
2. Non-Personal Identification Information: Browser type, IP address, device type, location, and pages visited on our site.

2. How We Use Your Information

We use the information we collect for the following purposes:

1. To process and fulfil your orders
2. To communicate with you regarding your orders or inquiries
3. To improve our website and services
4. To send you promotional materials, if you have opted in
5. To process payments securely

3. How We Protect Your Information

We take reasonable precautions to safeguard your personal information from unauthorized access, alteration, or disclosure. Your payment details are processed securely via Shopify’s payment gateway or other third-party services we use, which are compliant with industry standards.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

1. With service providers who assist us in running our business (such as payment processors, shipping partners, etc.)
2. To comply with legal obligations or in response to a legal request

5. Cookies

Our website uses cookies to enhance your experience. Cookies are small text files placed on your device to store preferences and track usage patterns. You can control cookies through your browser settings, but please note that disabling cookies may affect your experience on our site.

6. Your Rights

You have the right to:

1. Access the personal information we hold about you
2. Correct any inaccurate or incomplete information
3. Request the deletion of your personal data (subject to certain conditions)
4. Opt-out of receiving promotional emails from us

To exercise these rights, please contact us at dualdogwalker@gmail.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: dualdogwalker@gmail.com
Phone: 604-674-2730